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Business Process Manager - Demand Planning

North Canton, OH, US, 44720

We're passionate about applying our expertise to engineer and manufacture applications that will perform in the most challenging environments. Every day, more than 20,000 associates around the world collaborate to deliver unique solutions and unparalleled value to our customers.


Accountable for process definition and effectiveness for all business processes under the Demand Planning umbrella. This includes key business processes of forecasting and changes in demand requirements (CIDR). This position has business process oversight responsibility which includes end user process execution adherence, process maintenance and improvements and solving execution problems working with end users, power users, other business process managers and members of the SAP Solutions Team. The position also drives business performance metrics by improving and driving execution of these processes.


  • End-to-end process understanding, effectiveness (e.g. KPIs) and continuous improvement. Owns Demand Planning monthly consensus process and is responsible for providing the tools to improve forecast accuracy.
  • Process lead for SAP solutions team (Cherwell prioritization, business case, change approval). BPO receives all Cherwell tickets from IT, clarifies requests with end users, prioritizes for IT, reviews IT solution, coordinates testing, and signs off when solution in place.
  • Sub-process designs content ownership. All new functionality for Demand Planning processes are reviewed and approved by BPO.
  • Training materials, standard work instructions, and training. Owns documentation of demand profile classification decisions, training Demand Planners on usage, and modifying processes as business changes.
  • Process understanding and adherence by end users. Periodically auditing documentation of forecast adjustments to make sure notes are filled in properly and completely.
  • Capture, standardize, and communicate best practices. BPO has periodic updates with Supply Chain managers to understand what the demand planning needs of the Business are.  When gaps are found or enhancements are needed, BPO creates the processes and tools to fill the gaps.


  • Demonstrated proficiency to navigate SAP
  • Cross functional supply chain experience
  • Experience leading projects
  • SAP-APO-DP-Logility experience
  • Lean6Sigma / statistical problem-solving knowledge


  • Bachelors degree in Supply Chain, Business, Engineering or related field with 10+ years of related experience
  • Masters degree in Supply Chain, Business, Engineering or related field with 8+ years of related experience

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

Join one of the World’s Most Ethical Companies® – an honor we’ve received ten times.


The Timken Company designs a growing portfolio of engineered bearings and power transmission products that improve the reliability and efficiency of global machinery and equipment to move the world forward. Timken posted $3.8 billion in sales in 2019 and employs more than 17,000 people globally, operating from 42 countries.

Why Choose Timken?

  • Over a century of knowledge and innovation
  • A culture of top performance
  • A global, diverse environment
  • Products that contribute to a sustainable world
  • A conviction to improve communities around us
  • Competitive salary and benefits

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Nearest Major Market: Canton
Nearest Secondary Market: Akron

Job Segment: Business Process, Engineer, ERP, Supply Chain, Demand Planner, Management, Engineering, Technology, Operations