Customer Quality Engineer

What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.

Responsibilities:

1. Responsible for customer care by fast response to customer claims and identifying customer requirements
2. Following the 8D process to deal with customer claims. Leading to investigating the root cause and preparing an 8D report
3. Communicate with the customer to close the 8D report on time 
4. Leading to the implementation of the corrective actions according 8D report, to prevent repeat customer claims
5. Participate in new project development and communication with customers, to make sure requirements from customers were identified
6. Lead to resolve the quality issue during new project development
7. Lead to prepare PPAP documents
8. Lead to set up SPC control benchmark for the new project
9. Participate in quality system maintenance
10. Other tasks requested by the quality manager

Requirements:
1.  At least 3 years work experience in customer quality related 
2.  Good English skill on both written and oral 
3.  Bachelor degree in mechanical is preferred 
4.  Knowledge of ISO9001 and IATF 16949 requirements

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.