Shipping Coordinator

About Rollon

Rollon by Timken designs and manufactures high-performance linear components, actuators, and complete motion systems that power industrial innovation worldwide. With a strong focus on engineered-to-order solutions, we partner with customers to develop customized technologies that solve complex motion challenges and adapt to the evolving needs of modern industry.

Our vision is to be the world’s leading linear motion provider for customized product solutions and digital services, committed to a demanding, innovative and sustainable approach. We are committed to continuous improvement, advanced engineering, and long-term partnerships that create measurable value. Rollon solutions are trusted globally across industrial automation, aerospace, medical equipment, material handling, and other critical sectors where performance, efficiency, precision, and reliability are essential.

Purpose

Shipping Coordinators support the company customer order release process and shipping operation. They may create and execute shipping processes that ensure safe and timely deliveries. Typical duties may also involve financial and administrative responsibilities, customer service or project management.

Shipping Coordinator Job Responsibilities

• Create order load using analytics and reports to monitor customer orders
• Work closely with Customer service regarding shipping load creation including ability to ship partial orders, potential pull ahead or delays in orders
• Release customer orders
• Create an open orders report
• Monitor for credit holds and risks associated with an order release
• Managing inventory or collaborating with inventory management to ensure adequate stock levels
• Monitoring fluctuations in shipping costs and reporting changes to departmental heads
• Communicating with customers about shipment tracking and general order inquiries
• Resolving problems reported by customers and carriers
• Liaising with employees from finance, sales, customer service, logistics and inventory departments to coordinate shipping, facilitate refunds and ensure proper pricing

Skills And Qualifications

• Strong leadership skills to help ensure on-time deliveries and encourage staff engagement
• Strong organizational skills and problem-solving skills
• 3-5 years in warehouse operations or logistics experience
• Ability to identify and act on shipping and pricing trends by researching market conditions or carrier capacity
• Knowledge of general shipping practices and major carriers, including whether they support sustainability and offer reliability
• Effective communication with employees, customers and vendors
• Proficiency with inventory management systems and shipping interfaces, such as UPS WorldShip
• Knowledge of customs requirements and shipping industry regulations, including those regarding hazardous materials (HAZMAT)

Education

• Require Highschool Diploma or GED
• Prefer an associate or bachelor’s degree in supply chain management or logistics

All employment offers are contingent upon a successful background check and negative drug screen, and include verification of a High School diploma/equivalent.

Position offers a comprehensive benefits package that includes, health, dental, vision, life, disability, vacation time, 10 paid holidays per year, sick time, tuition reimbursement, 401(k) w/company match.

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.