Quality Manager

Your Career Begins at Timken 
If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken.  Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.

At Rollon by Timken, precision is everything. As our Quality Manager onsite in Norton Shores, you’ll lead the team that ensures every component, every system, and every shipment meets the highest standard. In our world, details don’t just matter, they define us. If you're a driven leader with a relentless eye for quality and a passion for continuous improvement, your next chapter starts here.

Purpose: The Quality Manager leads all quality operations at Rollon Corp., ensuring our products meet the highest standards of precision, compliance, and performance. This role oversees the Quality Management System, audits, inspections, supplier quality, non-conformance, and continuous improvement. With a focus on both daily execution and long-term strategy, this leader drives a culture of quality that powers customer trust and business growth. 

Essential Responsibilities:

• Develop and maintain a high-performing organization through the selection, development, motivation and leadership of quality team members.
• Lead the development and refinement of the quality management system to drive operational accuracy and efficiency and ensure that all corporate, customer and regulatory requirements are satisfied.
• Manage and direct all areas of inspection (incoming material inspection, in-process inspection, final inspection, etc.).
• Serve as lead representative for all quality issues and maintain strong customer relations through timely and accurate communication and problem resolution.
• Lead the business in the interpretation and application of quality standards, customer requirements, packaging standards, and product engineering specifications to ensure product conformance.
• Drive quality assurance and quality control activities to ensure compliance and success on customer audits, corporate audits and 3rd party certification audits (ISO9001, Timken Quality Management System, etc.).
• Manage and refine system for gauge, machine and process capability, including set-up, calibration and operating procedures.
• Manage the activities associated with supplier quality and continuous improvement of supplier performance. 
• Lead the overall change management process in coordination with the engineering team and guide risk mitigation activities.
• Manage the document and record control processes to ensure the proper transfer and retention of information.
• Guide training and certification activities in coordination with Human Resources to make certain that associates are trained and possess the knowledge and skill necessary to do their jobs.
• Champion the business problem solving process, guiding and developing associates to solve problems at the root.
• Lead cost reduction efforts to prevent defects and drive down overall quality costs.

Basic Qualifications and Skills:

• Education: Bachelor’s degree in engineering, quality management, or a related field. Masters degree is a plus. Advanced certifications (e.g. ASQ Certification, Six Sigma) are preferred.
• Experience:
  • 8–12 years of quality management experience in a manufacturing environment, ideally in industrial products or automotive components.
• Skills:
  • Strong analytical and problem-solving skills, with a focus on root cause analysis and corrective actions.
  • Proficiency in quality tools and control plans.
  • Excellent leadership, communication, and team management abilities.
• Technical Knowledge: Prior experience in an industrial or manufacturing setting with knowledge of processes is a plus.

*All offers of employment are contingent upon the successful completion of a background check that includes: degree verification, criminal records check, medical and drug screen, professional references, prior employment verification*

We offer a comprehensive compensation package in line with market pay that includes a very generous benefits package. Voluntary health, dental, vision benefits on day one of employment! 10 paid holidays per year, paid sick, vacation, maternity/paternity and so much more!

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.