IT PLM/PDM Analyst

What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries and start helping our customers push the limits of what's possible in their world of motion.

Purpose & Scope:
Under the general direction of the department manager and the Teamcenter/CAD Admin team leader, serve as the Timken Company’s TeamCenter PLM/PDM and CAD (ex: NX, Creo, AutoCAD, etc.) software global application administrator. Knowledge and technical support of CAD software packages in order to monitor and support so that they are up and running 24/7. Application monitoring such that the software license keys are available through the Timken network. Verify the electronic license key sheets are accurate and the annual software maintenance charges are correct. Manage the PLM/PDM and CAD software application upgrade projects - being aware of the new features and changes made in the next release of the software and its impact on the Business. Plan and coordinate global software rollout and the necessary end user training. Partner with the Timken Company Information Technology Infrastructure team to establish the engineering desktop and laptop configurations, make sure that the associated databases are running properly, and provide 2nd and 3rd level CAD Help Desk support. Requirement is for the associate to be a U.S. Citizen or a U.S. Green Card holder due to accesses to munitions/ITAR restricted data

Responsibilities:

• Responsible for the daily maintenance and support of the global Teamcenter PLM/PDM and CAD software applications, resolving end user issues.
• Establish and document procedural Best Practices.
• Keeps abreast of new technical developments in the PLM/PDM/CAD field, recommending implementations and improvements, advising end user managers and the global engineering systems team of potential benefits to the Company.
• Provide excellent customer service by meeting target dates and communicating well with the customers and team members.
• Provide key performance metrics to the department manager.
• Meet regularly with the vendor representatives to discuss Company needs and understanding of new PLM/PDM/CAD software developments, as well as hardware requirements.

Technical/Functional Skills

• Prior experience with administering, configuring, and installing PLM/PDM and 3D/2D CAD software.
• Strong analytical and problem-solving skills with experience resolving ambiguous technical issues/requests.
• Demonstrate aptitude in various computer languages (ex: C#, C++, XML).
• Working knowledge of SQL and relational database skills
• Experience with JSON data interchange format is a plus.

Minimum Qualification:

• Bachelor’s degree in Engineering, Computer Science, Management Information Systems or related degree preferred with 2+ years’ work experience in supporting PLM/PLM software. Equivalent years of experience and education may be considered.
• Candidate must be a U.S. Citizen or a U.S. Green Card holder due to accesses to munitions/ITAR restricted data.

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.