Service Center Manager - Augusta

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Date: Mar 26, 2017

Location: Augusta, ME, US, 04330

Company: Timken

Your Career Begins at Timken 

If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken.  Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.


Timken Motor & Crane Services is the largest electric motor, controls and generator repair group in the Northeast, providing electric motor repairs, electric motor rewinds, custom controls and panels, systems integration, pump services, machine rebuilds, hydro services, safety-related services, energy efficiency solutions, and diagnostic services for commercial and industrial applications. Our team is positioned for further growth, and is dedicated to expanding its proven reputation as the leader in electric motor, controls and generator services.

The Service Center Manager has full operational responsibility for Timken Schulz Group facilities in Maine (currently Portland and Augusta).  The position guides and directs shop operations and shop administration.     The position is responsible for supervising all work performed within the facilities, and verifies that all parts, supplies, material, and manpower are in place for motor shop job completion.



  • Provides day-to-day and strategic management for shop operations. 
  • Works with customer service group to determine accurate labor and materials counts for active and prospective shop quotes. Works with shop operations team to ensure work performed meets established parameters.
  • Schedules shop production work.
  • Ensures shop work meets required quality control or other internal/external standards (for example, EASA standards).  Works with shop employees and other internal or external groups to resolve issues.
  • Assists in customer service and sales development initiatives to maintain existing business, and promote/solicit new opportunities. 
  • Supports and drives LEAN/Process Improvement processes for all facilities. Serves as change-management champion for new and ongoing initiatives.
  • Requisitions tools and shop equipment, including needed services ore repairs.  Works with the Quality team to ensure materials and services are provided within spec.
  • Ensures safety of shop operations; complies with all safety and company policies governing EHS.  Ensures associates have training and required PPE for their roles.
  • As a manager, coordinates with other leadership and OA on performance appraisals and disciplinary actions as needed.
  • Performs other skilled or non-skilled duties as needed.



  • MINIMUM:   Bachelor’s Degree in Engineering, Management,  Production and Operations Management, or a related field.
  • Valid Driver's License
  • At least five years’ prior production or operations management experience in manufacturing or service industry.
  • Prefer at least 3 years  experience supervising or managing direct reports.
  • Prefer prior experience within the electric motor industry.
  • Must be familiar with project management
  • Must have strong interpersonal and communications skills.
  • Must have demonstrated leadership in managing teams or organizations to achieve aggressive performance improvement and meet targets.
  • Must be proficient with Microsoft Office (Word, Excel, Outlook, Powerpoint)
  • Prefer experience with Epicor
  • Position also requires near/distant vision, color vision, and the ability to lift up to 50 pounds, unaided. 


    Timken and Maine Industrial Repair Services are proud to maintain a drug-free work environment. 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Nearest Major Market: Waterville
Nearest Secondary Market: Augusta Maine

Job Segment: Service Manager, Engineer, Manager, QC, Change Management, Customer Service, Engineering, Management, Quality

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